At giga33, your personal data is handled with the same care we apply to every aspect of our platform. This Privacy Policy explains in plain terms what we collect, how we use it, and the rights you hold as a giga33 player based in Malaysia.
Six key privacy commitments that define how giga33 handles your information — before you read the full policy.
Every login session, deposit, and withdrawal on giga33 is protected by industry-standard 256-bit SSL encryption — the same technology used by major Malaysian banks.
giga33 does not sell, rent, or trade your personal data to any third party for their own commercial marketing purposes. Your information is not a product.
We collect only the personal data that is strictly necessary to operate your account, process payments, and comply with applicable regulations. Nothing more.
You have the right to access, correct, and request deletion of your personal data held by giga33. Submit your request in writing to our support team at any time.
giga33 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and regulatory obligations.
We use cookies and similar technologies only to improve your experience on the giga33 platform — session management, performance analytics, and personalisation. Full details are in Section 8 below.
This Privacy Policy (the "Policy") describes how giga33 (referred to herein as "giga33", "we", "us", or "our") collects, uses, stores, discloses, and protects the personal data of users ("Player", "you", or "your") who access or use the giga33 online casino and sports betting platform at giga33.cam (the "Platform").
giga33 is committed to protecting the privacy of all Players, including those accessing the Platform from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all other locations across Malaysia. This Policy is intended to provide you with clear, transparent information about your personal data and your rights in relation to it.
By registering an account, making a deposit, or otherwise using any giga33 service, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must immediately cease using the giga33 Platform.
This Privacy Policy should be read in conjunction with giga33's Terms & Conditions and Responsible Gambling Policy, all of which together govern your use of the Platform.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial information, and device data. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, transmission, and deletion. |
| "Data Controller" | giga33, the entity that determines the purposes and means of processing players' personal data. |
| "Third Party" | Any natural or legal person other than the Player and giga33, including payment service providers, KYC verification partners, and analytics providers. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of the Player's agreement to the processing of their personal data. |
| "KYC" | Know Your Customer — the identity verification process used to confirm a Player's identity, age, and eligibility. |
giga33 collects personal data in the following categories, limited to what is necessary for the stated purposes of platform operation, legal compliance, and service delivery.
giga33 does not collect or process any special categories of sensitive personal data (such as health information, racial or ethnic origin, or biometric data) except where expressly required by applicable law or regulation and with your explicit prior consent.
The majority of the personal data we hold is provided directly by you at the point of registration, during KYC verification, when making deposits or withdrawals, or when contacting our customer support team. This includes identity documents such as your MyKad or passport, bank account details associated with your Maybank, CIMB, Public Bank, or Hong Leong account, and e-wallet identifiers for Touch 'n Go eWallet, Boost, or GrabPay.
When you interact with the giga33 platform, certain technical data is collected automatically. This includes your IP address, device type, browser version, operating system, and session-level analytics such as pages visited, time spent, and click activity. This data is collected through cookies and similar tracking technologies, as described in Section 8.
To fulfil our KYC and anti-money laundering (AML) obligations, giga33 may receive confirmation of identity or address data from regulated third-party verification providers. We only engage partners who operate under equivalent data protection standards to those applied by giga33 itself.
giga33 uses your personal data for the following defined purposes:
You may withdraw your consent to receive marketing communications at any time by contacting our support team or updating your communication preferences within your account settings. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before that withdrawal.
giga33 processes your personal data on the following legal bases, depending on the nature and purpose of the processing activity:
giga33 engages third-party service providers who process personal data on our behalf, strictly for the purposes for which it was collected. These include payment processing partners (including Malaysian banks and e-wallet operators), identity verification (KYC) providers, platform hosting and infrastructure providers, and customer support tooling. All third-party processors are contractually bound to handle your data in accordance with equivalent data protection standards.
giga33 may disclose personal data to regulatory bodies, law enforcement agencies, or courts of competent jurisdiction where required to do so by law, court order, or regulatory direction. Such disclosures are made strictly to the extent required and in compliance with applicable legal obligations.
giga33 does not sell, rent, license, or otherwise commercially transfer your personal data to any third party for their own independent marketing or commercial purposes. Your personal data is not a revenue source.
All third-party service providers engaged by giga33 are assessed for their data protection practices prior to engagement and are contractually required to process data only on giga33's documented instructions.
Cookies are small text files placed on your device when you visit a website. giga33 uses cookies and similar technologies (including local storage and session tokens) to enable core Platform functionality, improve performance, and enhance your experience.
You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may limit the functionality of the giga33 Platform and affect your user experience.
giga33 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to the following guidelines:
Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised, unless a legal hold obligation requires continued retention.
giga33 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include:
Notwithstanding the above, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure. Players are encouraged to use strong, unique passwords and to enable two-factor authentication on their giga33 account.
If you suspect that your giga33 account has been accessed without your authorisation, please contact our 24/7 support team immediately. Do not share your login credentials with any third party, and note that giga33 will never request your password through any channel.
As a Player, you hold the following rights in respect of your personal data processed by giga33. Requests should be submitted in writing to our support team and will be processed within a reasonable timeframe.
Request a copy of the personal data giga33 holds about you and information on how it is being used.
Request correction of any inaccurate or incomplete personal data held in your giga33 account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that giga33 temporarily restrict the processing of your data while an accuracy dispute or objection is being resolved.
Object to processing of your personal data where it is based on legitimate interests, including direct marketing communications.
Receive your personal data in a structured, machine-readable format for transfer to another service provider, where technically feasible.
giga33 will endeavour to respond to all data rights requests within 30 days of receipt. Where a request is complex or numerous, this period may be extended by a further 30 days, with written notification provided to you. Requests submitted in bad faith, or which are manifestly unfounded or excessive, may be declined with reasons.
The giga33 Platform is strictly intended for individuals aged 21 years and above. giga33 does not knowingly collect, process, or retain the personal data of any person under the age of 21. Age verification is a mandatory step in the registration and KYC process, and any account found to be registered by an individual below the minimum age will be immediately closed and all associated data purged to the extent not required for regulatory record-keeping.
If you believe that a minor may have accessed the giga33 Platform or provided personal data without appropriate supervision, please contact our support team immediately so that appropriate action can be taken.
🔞 For players aged 21 and above only. giga33 takes its responsibility to prevent underage gambling extremely seriously. We apply robust age verification checks during registration and reserve the right to request additional documentation at any time.
In the course of providing services to Malaysian players, giga33 may transfer certain personal data to third-party processors or infrastructure providers located outside Malaysia. Where such transfers occur, giga33 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that applied within Malaysia, including through the use of contractual data protection clauses with all relevant third parties.
giga33 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without the explicit informed consent of the affected Player, except where required to do so by applicable law or legal process.
giga33 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. Where changes are material, we will notify registered Players via the email address associated with their account or through an in-platform notification, prior to the changes taking effect.
The most current version of this Privacy Policy will always be accessible at giga33.cam/privacy-policy, with the "Last Updated" date at the top of the page reflecting the date of the most recent revision. Your continued use of the giga33 Platform following notification of any update constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests in relation to this Privacy Policy or the handling of your personal data by giga33, please contact our Data Privacy team through any of the following channels. All data-related enquiries are handled with strict confidentiality.
giga33 will acknowledge receipt of all data rights requests within 5 business days and will aim to resolve substantive requests within 30 days. Requests may be submitted in English.
Now that you know exactly how giga33 handles your data, explore our platform with peace of mind. Live casino, Sic Bo, sports betting on Liga Super Malaysia and the EPL — all protected by industry-leading security. For players aged 21 and above only.
🔞 21+ only · Play responsibly · giga33.cam